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Nursing Innovation & Informatics

Submitted by Darren Batara, MS, BSN, RN, CPHIMS

Nursing Innovation & Informatics
Team Structure

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The Stanford Nursing Innovation and Informatics Team improves the experience of SHC's clinical teams, patients, and families through developing and upgrading health information systems via enhanced technologies and healthcare innovations. Learn more here.

Highlights from the Nursing Innovation & Informatics Team

Standing Up a Mobile Application Infrastructure

Darren Batara, MS, BSN, RN, CPHIMS & Gretchen Brown, MSN, RN, NEA-BC

The enterprise-wide use of smart phones has driven SHC to invest further in mobile applications across various clinical settings. The Executive Mobile Application Review Committee (E-MARC) was formalized as a shared governance model to direct, advise, and prioritize mobile apps while ensuring alignment of key stakeholder groups. E-MARC focused on the objectives of prioritization, access, visibility, monitoring trends, categorization, stakeholder engagement, and standards. Through the creation of E-MARC standards, there has been improved efficiency and partnership throughout SHC.

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With the viewpoint that stakeholder engagement is key when implementing new technologies, SHC's Office of the ACNIO's vision was to utilize the Innovation Center to vet new technologies with IT partners and clinicians. At the Innovation Center, live demonstrations were utilized so users could directly interact with technology and then elicit feedback via surveys and rating systems to validate solutions and anticipate pain points. Throughout this process, this team ensured inclusiveness of various department stakeholders, both day and night shifts, and patients. Over 6 months, they received feedback from hundreds of clinicians, patients and staff. They also installed and tested over 30 technologies, devices, and applications.


Innovating Patient Centered Solutions in the Live Practice Environment

Nerissa Ambers, MPH, CPHIMS & Darren Batara, MS, BSN, RN, CPHIMS

Improving Team Performance: Inpatient Videoconferencing

Nerissa Ambers, MPH, CPHIMS


Sparked by the COVID-19 pandemic and an increased need to communicate electronically, The Innovation and Informatics team developed an initiative to bypass the problem of mobile carts for videoconferencing, which were difficult to manage and set up. Partnering with TDS, the Innovation and Informatics Department, led by Nerissa, hardwired a camera above the TVs in inpatient rooms and embedded a launch point in Epic. This simplified videoconferencing accessibility while improving audio and video for both the patient and the caller, as well as allowed for hands-free interpretation for documentation.

Covid-19 Response: Utilizing One Videoconferencing Solution for Multiple Inpatient Use Cases

Shelly Arthofer, MSN, RN, CNL, CPHIMS & Gretchen Brown, MSN, RN, NEA-BC, EDAC

In March of 2020, SHC began to admit their first COVID-19 positive patients. With the goal of maintaining patient and family communications while conserving PPE and minimizing virus exposure, the Technology and Digital Solutions (TDS) Department collaborated with the Patient Care Services (PCM) Innovation and Informatics team to deploy videoconferencing technology via unit-based hubs and iPads on all inpatient units.

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